Google Lets Restaurants Switch Off Delivery Apps Themselves

What changed

Before this, getting a delivery provider off your listing meant asking that provider to take itself off. Google had pushed providers to offer a removal option, but you were still waiting on a third party to act.

Now the switch sits in your own dashboard. Per Search Engine Journal's reading of the announcement, each provider gets its own controls, one for pickup and one for delivery. Turn one off and that provider's option stops appearing on your profile in Search and Maps.

Two details are worth knowing. Both switches default to on, so a provider that was already attached stays visible until you act. And Search Engine Roundtable's description of the pickup and delivery split is an inference from the screenshot Google shared, which used a placeholder provider name. Look at your own dashboard before you plan around it.

Why the decision belongs to you now

A listing is a storefront window. Whoever's link sits in the "Order online" slot gets the first shot at the customer, and delivery marketplaces charge restaurants for that. Google's own pitch for the feature is that you can decide "based on operations, margins, and kitchen workflow."

Google also makes the opposite argument, and it's a fair one. Plenty of diners already have an app open, a card saved, and a subscription that makes delivery cheaper for them. Pull every provider and some of those orders may never reach you at all.

That leaves a question you can now answer with a click instead of a support ticket. Which orders do you want, at which price?

How to decide what stays

Work through your profile one provider at a time. Here's a plain way to do it.

• List what's attached. Open the food ordering section of your profile and write down every provider that shows up. You may find one you don't remember approving.
• Click every link as a customer. Does it open the right menu? Are the prices current? Is your hours-and-closed-days information right? Google itself tells operators to check that each link leads to an accurate menu.
• Split pickup from delivery. A provider you'd rather not feature for pickup, where you keep the whole sale otherwise, may still make sense for delivery, where you'd have no driver of your own.
• Put your own ordering page first, if you have one. A direct link you control beats a marketplace link for margin. If you don't have one, that's a separate project, not a reason to rip out everything else.
• Change one thing, then watch. Switch one provider off, then check your Business Profile performance numbers and your own order totals over the next few weeks. Don't change four things at once and then guess which one mattered.

Our Google Business Profile optimization guide covers the rest of the profile.

Ordering-link moves that backfire

• Don't turn off every provider on day one because it feels like control. You have no data on which ones send you real orders. Measure first.
• Don't assume a switch is permanent. Google's controls can change again, and a provider can be re-attached by someone with access to your profile. Who has manager access matters here, which is what who actually controls your Google Business Profile walks through.
• Don't treat the Google listing as the whole relationship. Switching a provider off on Google doesn't end your agreement with that provider. As far as the reports say, this changes what Google displays, not your contract or your presence in the provider's own app.
• Don't skip the menu check. An out-of-date menu link costs you an order and a one-star review that says nothing about your food.

Where this fits in local search

This is part of a trend we keep covering: Google gives owners more direct control over the listing, and the listing is where many local customers make their decision. A profile that nobody checks quietly drifts, and the drift costs money.

If you want the bigger picture on how profiles feed local visibility, start with our complete local SEO guide.

If you'd rather someone check your ordering links, hours, and listing settings every month instead of finding a stale link by accident, that's what website and listing care is for.

FAQ

Can I turn off DoorDash, Uber Eats, or Grubhub on my Google listing myself?

According to Search Engine Roundtable and Search Engine Journal, yes: restaurants can now turn individual ordering providers off from the Business Profile dashboard. Both outlets name DoorDash, Uber Eats, Instacart, and Grubhub as examples. Check your own dashboard for the exact wording, since Google's help page hadn't been updated as of October 28.

Does turning a provider off cancel my account with that provider?

The reports describe a change to what Google shows on your profile. They don't say anything about ending your relationship with the provider, and that's a separate agreement between you and the app. If you want out of a provider entirely, that goes through the provider.

Can I hide a provider for delivery but keep it for pickup?

Search Engine Journal reports separate pickup and delivery switches for each provider, both on by default. Search Engine Roundtable says it inferred that detail from a screenshot with a placeholder name, so confirm in your dashboard what options you actually see.

Is this available outside the United States?

Search Engine Journal reports that when a commenter asked which countries have the setting, a Google product manager replied "all." That's a reply to a comment rather than formal documentation, so treat it as likely rather than guaranteed.

Should I remove every third-party provider to keep more margin?

Not without data. Google's own argument is that diners who already have an account or saved card with a provider may order there and nowhere else. Switch off one at a time, and compare your order totals before and after.

Will this change help my local ranking?

Nothing in the reports says ordering controls affect ranking. The benefit described is control over which links customers see and which fees you pay. A correct, current profile is still worth keeping for its own sake.

What if I only have a bar, a bakery, or a food truck, not a full restaurant?

Both reports describe the controls for restaurants. Whether other food businesses see the same setting wasn't covered, so look in your own Business Profile for a food ordering section.